How to make a Recommendation campaign?
Once you have signed up on the Refr Seller app, you are
create your 1st
Select ‘Create Campaign’ from the ‘Campaigns’ screen.
-Set the campaign duration, validity of which should be of minimum one month.
-Set your cost-per-click and cost-per-conversion values.
-Set the minimum order value a customer must fulfill to be eligible for a reward for a
However, Refr gives complete freedom to all your customers to recommend your
store post a purchase even if they don’t fulfill the minimum order value required.
Select from the provided tiers to add funds to your Campaign Wallet.
We will ship your Refr QR code to you within 7-10 working days.
How does a customer send out a recommendation?
Customers have multiple options to recommend your store post
Firstly, they can scan the Refr QR code standee placed at the storefront or at different
touch points within the store.
Secondly, they can click the link shared by you after leaving the store.
For online & even offline purchases, they can recommend from the ‘Past Experiences’
section of the app.
How do the campaigns reward the customers?
Customers are rewarded in App Cash whenever their recommendation is clicked by friends
Furthermore, both the customer and the friend get rewarded when he is the recommendation
used by the friend.
How does the recommendation get used?
People who receive the recommendation can use it in-store or
online. For in-store
purchases, they have to redeem the recommendation while they are at the store after
informing the staff. For online purchases, they can go ahead and complete the order on
which the campaign will get auto-redeemed at check out.
Can the recommendation be used at a later date ?
The person who receives the recommendation can choose to save it for use at a later time
& can then redeem it from the ‘Recommended by friends’ section of the app.
Where will the rewards be paid out from?
The RefrCash will be deducted per click and per conversion
What is the minimum duration of the campaign?
The campaign is set for a minimum duration of 1 month.
How many campaigns can be run at a time?
You can run multiple campaigns for your business, starting with recommendation
campaigns, followed by loyalty and offer campaigns, which include daily drops and
How to share a store campaign with customers?
Once you have set up your campaign, you can easily send it out
to your customer base directly from your vendor dashboard.