Yuan Thai Spa is a chain of spas that offers a range of Thai-inspired spa treatments in various locations across the city. Recently, the company decided to list its services on a new marketplace called Refr, which works on recommendations and digitalizes word-of-mouth marketing.

Refr is a unique platform that connects customers with service providers based on recommendations from their friends and family members. The platform incentivizes people to recommend services by offering them rewards when their referrals make a purchase. Yuan Thai Spa saw an opportunity to expand its customer base by listing its services on Refr. The company believed that Refr's unique approach to marketing would help it reach new customers who might not have heard about the chain before.

The first step was to create a profile on Refr, which included information about the services offered, prices, and locations. To incentivize customers, it ran reward campaigns & offered loyalty benefits. Customers who referred their friends and family to the spa through Refr received rewards which they could use on any of the stores listed on the marketplace.

The results of listing were impressive. Within a few months, Yuan Thai Spa saw a significant increase in bookings from Refr, which translated into increased revenue. In addition, it also received positive feedback from customers The recommendations act as social proof and help attract new customers who are looking for reliable and trustworthy spa services. Moreover, the platform helped the spa chain to build a strong online presence and increase its visibility in the digital world. Refr also helped them engage with their customers and build a strong relationship with them.

Overall, Yuan Thai Spa's experience with Refr was positive, and the company plans to continue using the platform to attract new customers and expand its reach. By leveraging the power of word-of-mouth marketing and incentivizing customers to refer their friends and family, Yuan Thai Spa was able to successfully grow its business and increase its revenue.