What are Refr Campaigns?
Refr campaigns are an advertising solution designed to help small businesses, brands or
professionals promote their products and services and existing websites. Refr campaigns
allow merchants to choose their business goals and needs. These campaigns use smart
technology to continuously monitor and improve performance, so you can spend more time
on other business tasks.
What are the different campaigns that I can run for my business?
You can run multiple campaigns for your business, starting
with recommendation campaigns, followed by loyalty and offer campaigns, which include
daily drops and student-specific offers.
How do I set up the campaigns?
After you sign up, you will be directed to the campaign page
where you can set up your recommendation, loyalty, and curated offer campaigns.
How much does it cost?
You have to pay a minimum amount of INR 2000 to kickstart your
campaign, and this amount will be reflected in your campaign wallet-. In case you want
to
add more features like loyalty or offers, you will be charged INR 500 per month, billed
bi-annually.
Who should I contact if I need help and support in getting
onboarded?
You can connect with us at
info@refr.club, and a representative will shortly
get in touch with you.
When does money get deducted from my campaign wallet?
Money gets deducted from your campaign wallet only when there
is a click on the recommendation sent out for your business or when someone visits your
stores and converts to a sale for your business.
What is CPC?
CPC (Cost Per Click) or PPC (Pay Per Click) means you only pay
for an ad if someone clicks on the recommendation and is led to your store or website.
Additionally, Cost Per Conversion, where you pay based on how many recommendations were
redeemed (not clicked), is something that has never been seen on any other platform, and
it's something that will add immense value to your marketing spends.
Is my wallet refill a monthly recurring payment?
No, wallet refill is not a monthly recurring payment. You refill your campaign wallet
once it becomes depleted or is close to running out. Our system will send you a message
in such cases.
How do I keep track of my campaign wallet spends?
You can see all your campaign wallet transactions in the
wallet section or the recommendation section on the menu.
How do rewards for loyalty and offer campaigns get paid?
These rewards are not related to your campaign wallet. These
are rewards that are either discount-based or gift-based and are directly given to the
customer. The campaign wallet is only meant for recommendation campaigns.
When will I receive my Refr QR merchandise?
Your Refr Merchandise, which comprises a standee and door
sticker and/or packaging cards, will be shipped within 5-7 working days after you sign
up for a Refr campaign. If you have any issues or concerns with the shipment, you can
contact Refr support at info@refr.club for assistance.
